Roundup User News

TACC Network Maintenance Sunday 19 July 2020

Posted by Dean Nobles on Jul 9, 2020 11:09:40 AM

Access to all TACC systems will be unavailable on Sunday 19 Jul 2020 from 10:00 AM CDT until 4:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete. Please...

Access to all TACC systems will be unavailable on Sunday 19 Jul 2020 from 10:00 AM CDT until 4:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.

Please submit any questions you may have via the TACC User Portal.

https://portal.tacc.utexas.edu/tacc-consulting

TACC User Portal Status Friday 26 June 2020

Posted by Matthew Edeker on Jun 26, 2020 4:23:08 PM

We are currently experiencing an issue regarding user responses to tickets via the TACC User Portal. If you have replied to a ticket via the TUP in the last week, we may not have seen your response. As such, those tickets have not received additional assistance.    We are still working to resolve...

Updated on Jul 2, 2020 11:37:15 AM

The issue with ticket responses in the TACC User Portal has been resolved. You may now reply to tickets via the portal as normal.

Original Posting

We are currently experiencing an issue regarding user responses to tickets via the TACC User Portal. If you have replied to a ticket via the TUP in the last week, we may not have seen your response. As such, those tickets have not received additional assistance. 

 

We are still working to resolve the issue with the TUP and will provide an update once it is fixed. 

 

In the meantime, please reply to your tickets via the email notification that you receive from the portal. All new tickets and all replies sent via email are reaching the ticketing system without issue. 

 

This problem affects only the TACC User Portal and NOT the XSEDE User Portal. 

Ticketing emergency maintenance Monday 29 June 2020

Posted by Mark Brueschke on Jun 29, 2020 12:20:06 PM

In order to address the ongoing issues with tickets in the TACC User Portal, the ticket system will be going offline for emergency maintenance at 1:00 PM CDT on Monday, 29 June 2020. You will be unable to submit or alter tickets at that time. We will update this post once the ticket system is back...

Updated on Jun 29, 2020 2:26:25 PM

Emergency maintenance has been completed on the TACC User Portal as of 2:20 PM CDT on Monday, 29 June 2020.

Original Posting

In order to address the ongoing issues with tickets in the TACC User Portal, the ticket system will be going offline for emergency maintenance at 1:00 PM CDT on Monday, 29 June 2020. You will be unable to submit or alter tickets at that time. We will update this post once the ticket system is back online.

TACC Network Maintenance 21 June 2020 - CANCELLED

Posted by Dean Nobles on Jun 4, 2020 11:13:15 AM

Access to all TACC systems will be unavailable on 14 Jun 2020 from 10:00 AM CDT until 2:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete. Please submit any...

Updated on Jun 18, 2020 8:39:59 AM

Please note that the network maintenance for Sunday, June 21st has been cancelled for now. It will be re-scheduled at a later date.

Updated on Jun 11, 2020 9:36:40 AM

Please note; this network service interruption will occur on June 21, not June 14

Updated on Jun 4, 2020 11:35:40 AM

Please note; this network service interruption will occur on June 14, not June 13.

Original Posting

Access to all TACC systems will be unavailable on 14 Jun 2020 from 10:00 AM CDT until 2:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.

Please submit any questions you may have via the TACC User Portal.

https://portal.tacc.utexas.edu/tacc-consulting

TACC Network Maintenance 10 May 2020

Posted by Mark Brueschke on May 8, 2020 12:04:01 PM

Access to all TACC systems will be unavailable on 10 May 2020 from 10:00 AM CDT until 2:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete. Please submit any...

Updated on May 10, 2020 11:01:58 AM

The TACC network maintenance is now complete.

Original Posting

Access to all TACC systems will be unavailable on 10 May 2020 from 10:00 AM CDT until 2:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.

Please submit any questions you may have via the TACC User Portal.

https://portal.tacc.utexas.edu/tacc-consulting

TACC Network Maintenance 15 March, 2020

Posted by Mark Brueschke on Mar 10, 2020 2:47:35 PM

Access to all TACC systems will be unavailable on 15 March, 2020 from 9:00 AM CDT until 12:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete. Please submit...

Updated on Mar 15, 2020 2:57:55 PM

The TACC Network Maintenance is now complete.

Original Posting

Access to all TACC systems will be unavailable on 15 March, 2020 from 9:00 AM CDT until 12:00 PM CDT.  This is to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.

Please submit any questions you may have via the TACC User Portal.

https://portal.tacc.utexas.edu/tacc-consulting

BOINC@TACC Training 20 March 2020 1pm-3pm CT

Posted by Jason Allison on Feb 26, 2020 12:37:11 PM

We are pleased to announce the BOINC@TACC Training being held on March 20th, 2020 from 1pm to 3pm CT. The BOINC@TACC project is based on the Volunteer Computing (VC) model. It helps researchers in running applications from a wide range of scientific domains on laptops, desktops, tablets, or...

We are pleased to announce the BOINC@TACC Training being held on March 20th, 2020 from 1pm to 3pm CT.

The BOINC@TACC project is based on the Volunteer Computing (VC) model. It helps researchers in running applications from a wide range of scientific domains on laptops, desktops, tablets, or cloud-based Virtual Machines (VMs) owned by volunteers. With BOINC@TACC, students and researchers can run small high-throughput computing jobs (that is, the jobs that involve small amounts of data transfer and processing), without spending their active project allocations. 

Participants may attend in person at TACC or remotely by webcast. Participants in the Austin area are strongly encouraged to attend in person. 

To register for each session and for more information please visit: https://learn.tacc.utexas.edu/

Please contact me at jasona@tacc.utexas.edu if you have any questions.

HPC Application Tutorial: VASP on Frontera and Stampede2 - 12 March, 2020 1pm-4pm CT

Posted by Jason Allison on Feb 18, 2020 9:43:47 AM

We are pleased to announce the HPC Application Tutorial: VASP on Frontera and Stampede2 Training being held on March 12th, 2020 from 1pm to 4pm CT. This new training module helps beginner and intermediate users of the VASP software package to carry out calculations with desirable performance and...

We are pleased to announce the HPC Application Tutorial: VASP on Frontera and Stampede2 Training being held on March 12th, 2020 from 1pm to 4pm CT. This new training module helps beginner and intermediate users of the VASP software package to carry out calculations with desirable performance and efficient usage of resources on TACC systems. It covers basic procedures for running VASP on TACC systems like Frontera and Stampede2, including:

- how to use a TACC supercomputer,
- how to gain access to the TACC installed VASP software environment,
- how to build VASP in licensed user's accounts for debugging, and
- how to build VASP in licensed user’s accounts with 3rd-party extensions.

The training also introduces the general steps for determining the task topology for optimal performance and scaling of VASP jobs under the TACC computing environment. Furthermore, we present and explain some of the most common issues and solutions to help users save effort in troubleshooting VASP related errors.

This training focuses on the system and computing environment aspects and how to run VASP efficiently on TACC systems. It is not a tutorial for researchers on how to use VASP to solve science problems. Users need to refer VASP manual and forum for that purpose.

This training is being made available to attendees via a live webcast. Registration for this event closes at 5pm CT on March 10th, 2020. To register and for more information please visit:

Please contact me at jasona@tacc.utexas.edu if you have any questions.

Containers @ TACC - 6 March, 2020 9am-3pm

Posted by Jason Allison on Feb 18, 2020 8:12:55 AM

We are pleased to announce the Containers @ TACC Training being held on March 6th, 2020 from 9am to 3pm CT. Software containers are an important common currency for portable and reproducible computing.  Learn best practices on building, using, and sharing Docker and Singularity containers in this...

We are pleased to announce the Containers @ TACC Training being held on March 6th, 2020 from 9am to 3pm CT.

Software containers are an important common currency for portable and reproducible computing.  Learn best practices on building, using, and sharing Docker and Singularity containers in this hands-on workshop.  Also learn how to run those containers on TACC HPC systems, including MPI and GPU aware containers.

This training is available to both in-person and remote attendees via webcast. Local participants are strongly encouraged to attend in-person.

Registration for this event closes at 5pm CT on March 4th, 2020. To register and for more information please visit:

Please email jasona@tacc.utexas.edu if you have any questions.